The Door 2 Door E-Bike Site is owned by Door 2 Door E-Bike Rentals LLC a Wyoming limited liability company ("D2D," "we," or "us") and is a door-to- door electric bicycle rental company located in Jackson Hole, Wyoming and at www.ebikerentalsjacksonhole.com (the "D2D" or "Site").
By registering as a member or by using the Door 2 Door E-Bike Site and/or Service in any way, you accept these Terms of Service ("Agreement" or "Terms"), which forms a binding agreement between you and Door 2 Door E-Bike Rentals LLC.
RELEASE OF LIABILITY AND ASSUMPTION OF RISK:
General Limitation. To the fullest extent permitted by law: (i) in no event shall Door 2 Door E-Bike Rentals, nor its affiliates, be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for personal injury, death, loss of livelihood, loss of enjoyment, pain and suffering, emotional distress, loss of profits, loss of future earnings, goodwill, use, and/or any other damages or other intangible losses; and (ii) Door 2 Door E-Bike Rentals , and its affiliates' total liability to you shall not exceed the amounts paid by you to Door 2 Door E-Bike Rentals over the twelve (12) months preceding your claim(s).
IF YOU DO NOT ACCEPT THIS LIMITATION OF LIABILITY, YOU ARE NOT AUTHORIZED TO OBTAIN OR ACCESS ANY MATERIAL THROUGH THE SITE.
Before Renting you have been advised to wear an approved helmet while E-Biking. I/we acknowledge that I/we have been advised to wear a full-face helmet and other protective equipment such as elbow/ forearm and knee/shin armor when free riding or downhilling. The Renter is aware that Electric Biking is subject to all applicable traffic regulations. The Renter is familiar with the proper use of the Equipment, including all quick release mechanisms, brakes and gear shifters. The Renter is aware that there are technicians available to answer any questions that I/we may have as to the proper use of the Equipment.
Rental Fees and Availability
Current fees for bicycle rentals are described on the Site. We may change pricing at any time and in our sole discretion. Promotions and/or discounts may be offered from time to time on the Site and may be subject to additional terms, limitations, and restrictions. To take advantage of such promotions and/or discounts, you agree to comply with any terms, conditions, limitations, or rules presented to you as a condition of participation in any such promotional offer. We reserve the right to change or discontinue any product or service at any time and without notice. We further reserve the right, in our sole discretion, to cancel any order, limit any purchase, or refuse a reservation for any or no reason.
Reservations made within 72 hours of a scheduled event are final and cannot be changed. In addition, no-shows and non-cancelled rentals will be charged for the reservation in full.
If your reservation is cancelled less than 72 hours before your reservation, the cancellation fee is 50% of the full amount paid
If your reservation is cancelled less than 24 hours before your reservation, the cancellation fee is 100%
Please note that all cancellations must be received and confirmed by Door 2 Door E-Bike Rentals in Jackson Hole Wyoming.
EARLY RENTAL RETURNS:
Door 2 Door E-Bike Rentals LLC is unable to offer a refund for return of rentals prior to rental period end time.
AFTER HOURS RETURNS:
Door 2 Door E-Bike Rentals LLC is not able to accommodate returns outside of business hours.
Door 2 Door E-Bike Rentals LLC is not responsible for damage to vehicles or bicycles caused by car accidents. By signing this document, user assumes all risk associated with use of car accidents. Responsibility lies with the user to assess and approve the installation provided by D2D. E-bikes may only be transported on hitch-receiver style car racks or truck with truck pad approved by Door 2 Door E-Bike Rentals LLC. You are responsible for any damage to e-bicycle incurred during transportation.
BOOKINGS CHANGE REQUESTS:
Bookings changes, including equipment, reservation date, delivery time, pick-up time and delivery and pick up locations may be subject to availability. Bookings changes, when possible, will incur a $30.00 change fee.
EXTENSIONS AND LATE RETURNS:
Customers may request a Rental Extension to keep the equipment longer than the rental period. Rental Extensions are not guaranteed. All equipment not available for pickup by Door 2 Door E-Bike Rentals LLC at the end of the original or any extended rental period will be subject to a per day charge equal to 150% of the rate for the rental period.
It is expected that all gear used for rental and demo purposes will be returned in the same condition it was received in. However, if the gear is returned with damage beyond normal wear and tear or damage that renders the gear unusable, the customer will be responsible for those damages and the customer’s credit card will be charged for the cost of repair or the retail value of the equipment if it is unusable. The bottom line is to treat our gear like it’s your own.
E-Bikes returned to Door 2 Door E-Bike Rentals LLC with excessive mud, dirt or other debris beyond acceptable condition will be charged a minimum $100. Hosing of any bicycle is not allowed and will result in a cleaning fee charge.
RENTAL TO MINORS:
E-Bicycles and equipment will only be rented to adults age 18 or older. Minors can only utilize bicycles and equipment under the direct supervision of a parent or legal guardian. Parent or legal guardian must sign waiver and must be present.
Payment Authorization Agreement
D2D accepts the following credit cards: Mastercard, Visa, American Express, Discover. Payment will be listed as D2D on the credit or debit card statement. By submitting my rental reservation and signing this agreement, I confirm to be an authorized Credit Cardholder of the card I use at checkout; and in accordance with my Cardholder Agreement, I agree to the following terms of payment for the rental of Equipment:
I shall pay D2D for all losses and/or damage to the Equipment, including theft or vandalism, regardless of fault. If the Equipment is damaged, I agree to pay the reasonable costs of repair and diminution in value. If the Equipment is damaged beyond reasonable repair (as determined by D2D), I shall be responsible for the retail fair market value less any salvage value, if applicable. In addition, I shall also be responsible for the loss of use, administrative fees, as determined by D2D or specified by law, plus any towing, pick-up and/or storage charges. In the event of theft, I shall be responsible for paying loss of use at the daily rate for each 24 hours I delay in paying the total loss. I am responsible for any loss if the Undersigned: (1) abuses the Equipment or violates any prohibited use or operation as specified in this Agreement; (2) rides recklessly; (3) rides while under the influence of alcohol or a controlled substance; (4) fails to promptly report an accident to the police and D2D ; (5) fails to complete an accident report; (6) obtains the Equipment through fraud or misrepresentation; or (7) uses the Equipment for an illegal purpose. I authorize D2D to collect from a responsible third party any applicable loss and/or damage. In the event D2D obtains a recovery from a third party after I have paid D2D for all or part of any loss, D2D will refund to me any excess above the amount of the loss plus administrative fees and other incurred collection and costs and attorney’s’ fees.
If I return Equipment with damage, I authorize D2D to charge my credit card a Damage Fee. I understand this fee will be calculated by the amount of damage to the Equipment. I authorize D2D to charge my credit card a Damage Fee up to the full value of the Equipment for any Equipment on my Rental Reservation that I return with damage, or that is lost, stolen or destroyed, regardless of fault.
If I choose to keep the Equipment longer than my rental duration, I agree to contact D2D to request a Rental Extension. I understand that a Rental Extension is not guaranteed. If I choose to return Equipment for a duration longer than my selected Rental Period, without receiving a Rental Extension, I authorize D2D to charge my credit card with a late fee of one-hundred and fifty percent (150%) of the day Rental Rate for each non-returned item, per each day I fail to return them.
Example Late Fee Calculation:
E-Bike Rentals: $110/day * 150%
Late Fee: $165.00 + Tax per day
EQUIPMENT NON-RETURN FEE:
I understand that all Equipment must be returned at the end of my Rental Period. If I choose not to return any Equipment on my Rental Reservation at check-in, I authorize D2D to charge my credit card the full retail value of the non-returned Equipment.
The value of the transaction may be subject to taxes, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on ebikerentalsjacksonhole.com, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.
ACCIDENTS-THIRD PARTY CLAIMS: D2D is not responsible if I cause injury to another person or if I damage another Bicycle or Equipment, vehicle or personal property of another. I agree to indemnify and defend D2D and pay any claim brought by a third party arising out of use of the Equipment and for any liability associated with any personal accident/injury as a result of use of Equipment.